Help Centre
Search the guide, learn common crypto terms and understand what the app is showing before you connect, sign or act.
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Guides
Getting started
No. Public Vitality information can be explored first.
Start Here, Dashboard, Treasury, Liquidity, Holders, Contracts, Signals, Roadmap, Status and Safety are designed to explain the ecosystem without requiring personal wallet data.
Wallets and signing in
It selects a wallet transport and account pathway.
Wallet connection selects a transport and account pathway only. It does not transfer custody, authenticate a Vitality session, grant operator authority, move funds or approve a transaction. SIWE authentication, where enabled, is a separate message-signing step.
Wallets and signing in
A message signature can prove wallet control without sending tokens.
When Vitality authentication is enabled, the app can request a server-issued sign-in message. A legitimate login message should not request a token transfer, approval or gas payment.
Security
No. Keep both secret and offline.
Never paste a seed phrase, recovery phrase or private key into Vitality, a support message, social media or a website form. Your wallet should keep those secrets under your control.
Self custody
You do. Connecting to Vitality does not transfer custody.
Vitality is designed around self-custodial wallets. Your wallet remains under your control. Connecting or authenticating proves an account relationship for the requested purpose; it does not give Vitality ownership of your wallet, private keys or assets.
Self custody
No custody. No recovery desk.
Vitality support can explain official app behaviour and help troubleshoot the product, but it cannot recover a seed phrase, recovery phrase, private key or lost self-custodial wallet. Vitality cannot reverse a finalized blockchain transaction or retrieve assets sent to an incorrect address. Never give wallet secrets to anyone claiming they can recover them.
Decentralisation
No. Different parts of the ecosystem can have different decentralisation properties.
Wallet ownership can be self-custodial and blockchain state can be independently observable while websites, application hosting or administrative infrastructure can still use centrally operated components. Vitality should explain what is decentralized and what is not currently decentralized rather than making an absolute claim.
Privacy
No. Self custody is not anonymity.
Public EVM networks can expose addresses, balances, transfers, approvals, contract interactions and transaction history. Activity can be visible and linkable over time. Vitality should minimize unnecessary personal-data collection, but a public wallet address is pseudonymous and should not be assumed to be anonymous.
Community
Community-driven does not mean every component is decentralized or governed by the community.
Community participation, experimentation and contribution can influence the ecosystem over time. That does not by itself create decentralized governance or execution authority. A community member or contributor cannot guarantee token value, product delivery, market outcomes or future functionality unless an actual governed mechanism specifically grants that authority.
Expectations
A roadmap is not a promise.
Roadmap items describe current intentions, sequencing and development direction. Do not assume guaranteed dates, delivery, token value, liquidity, rewards, claims, listings, access, uptime, feature activation or roadmap completion. A preview, readiness state or eligibility calculation does not automatically create an entitlement.
VTY
VTY is the Vitality ecosystem token on PulseChain.
Use official Vitality sources for contract and token information. Supply allocations, future observed balances, market prices and burned-token measurements are separate data concepts and should not be substituted for one another.
PulseChain
PulseChain is the EVM network used by VTY.
The app is designed around PulseChain network identity and approved read pathways. Live chain reads remain separately governed and are not implied merely because a route exists.
Dashboard
It is the Vitality Intelligence and user-facing dashboard.
The Dashboard combines high-level Vitality intelligence and can evolve into a personal information home. Private administrator and bot-control functions belong to the separately governed Command Centre architecture rather than the ordinary Dashboard.
Profile and activity
Your wallet, profile, activity and participation surfaces.
My Vitality groups Wallet, Profile, Activity, Rewards, Charging Positions, Claims and Airdrop so personal pathways remain easy to find. Logged-out users can still learn what these areas mean.
Rewards
No. Architecture or eligibility information is not a guaranteed entitlement.
Vitality rewards use existing reserve-held VTY under governed formulas and controls. A page, preview, eligibility state or future capacity should not be interpreted as an automatic or guaranteed distribution.
Charging Positions
A planned participation lifecycle with explicit rules and states.
The app can explain Charging architecture before execution exists. Viewing the page does not create a position, move tokens or activate an economic action.
Claims
It can describe campaigns, eligibility and proof readiness.
A claim surface can exist before claims are executable. Eligibility and proof information should be distinguished from a completed token transfer.
Airdrops
It describes campaign and eligibility architecture.
Readiness is informational until a campaign is approved and activated. The app should clearly identify when a feature is inactive rather than implying a live distribution.
Treasury
No. They are different data authorities.
Tokenomics describes approved supply structure. Future on-chain observations describe balances held by verified addresses at a particular block. They should be reconciled, not substituted for one another.
Liquidity
Liquidity is token availability in trading pools or markets.
Liquidity affects how easily assets can be exchanged and how much price impact a trade may create. Future live liquidity data should always show source and freshness.
Holders
It describes token distribution across addresses.
Burn sinks and special-purpose addresses should be classified separately from ordinary holders where the underlying on-chain semantics are verified.
Contracts
Contract addresses are critical security identifiers.
Use the Official Contracts surface and official Vitality sources rather than copying an address from an unknown post, advertisement or message.
Signals
Reviewed project and ecosystem updates.
The website Signals workflow remains the intended canonical publishing authority. The app is designed to consume a future bounded read-only bridge rather than creating an independent publication authority.
Troubleshooting
Reject it first, then verify.
Do not sign a prompt you do not understand. Check the selected wallet, network, requested action and official Vitality source before retrying.
Glossary